This ranked up there with trying to purchase postage stamps from the USPS online. Not FUN! Tricky and complex. We thought we ordered our product twice, not knowing that our CC was charged but the order did not go through. It was explained that the shipping and billing address was different so the order got kicked out of the system. No one called either time and when I called them... I felt they gave reluctant help in the beginning. It took about 4 phone calls to get it all figured out and product out the door for delivery. In the end Metro Restyling was helpful and got the product delivered. I feel they should try and make this an easier CC experience for the purchaser. Maybe this is when the human touch can come in to play....just a phone call would of helped us out sooner rather than later.
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