Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

As the Coronavirus (COVID-19) continues to impact our communities, our customers, and our employees and as the world grapples with the unprecedented challenge this brings, our thoughts are with the people around the globe who are affected.

We will be operating as a skeleton crew, meaning we are operating with the minimum number of personnel needed to operate and maintain the business at its most simple operating requirements. Skeleton crews are often utilized during an emergency and are meant to keep business' vital functions operating. All of our staff that are able to work from home are now doing so for their own safety as well as others.

The well-being and safety of our customers and our employees are our top priorities and will always be at the heart of every decision we make. As a result, we have drastically reduced our on-site staff and we continue to serve you online. Please bare with us as we work through these new circumstances as processing and shipping your orders may be delayed. The on-site staff shortage means we can't work as quickly and effectively as we typically do. Due to some of our staff working remotely, they do not have the same in-depth resources and high tech equipment that they do on-site. The communication between the other staff office members and the warehouse personnel is not as smooth as it is when we're in one building so getting answers to certain inquiries may be delayed. As our sales and customer service team is helping us through this from the safety of their own home, we continue to be busy and we ask that if you need to contact us for any reason, please consider emailing us instead of calling.

As we are working to serve you as quickly and efficiently as possible, the processing of your orders may take slightly longer than usual. This is especially true with our metro series line as the print staff through our sister company, Alwan Wraps, has been reduced to a skeleton crew to comply with the social distancing efforts.

At this time, many suppliers, manufacturers, and shipping carriers have delays in response times and transit times. Our manufacturers have many backorders at the moment which may result in our shipments not coming in as planned. This may also result in your order being processed at our other facility or being directly drop-shipped from the manufacturer if possible which may delay your shipping time.

We have taken precautions within our facility that include increased frequency of regularly scheduled cleanings and sanitation efforts in our warehouses. To support our employees, we have put in place additional measures to ensure their work environment is clean and disinfected and that they are working at a safe social distance. We are making sure our staff is taking appropriate measures to keep themselves and your packages contaminate free.

We have been following the best practices according to the Centers for Disease Control and Prevention (Cdc.gov). Here are the best practices to protect yourself as well as to minimize the spread of the virus:

  • Clean your hands often! Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with others.
  • Put distance between yourself and other people if COVID-19 is spreading in your community.

Take steps to protect others:

  • Stay home if you are sick, except to get medical care.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • If you are sick: You should wear a facemask when you are around other people.
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

We encourage you to take all precautions necessary to keep you and your loved ones healthy and safe. We look forward to continuing to serve you in the future. We apologize for any inconvenience this may bring you as a result.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws and is the property of metrorestyling.com. The collective work includes works that are licensed to metrorestyling.com. Copyright 2003, metrorestyling.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with metrorestyling.com or purchasing metrorestyling.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with metrorestyling.com or to purchase metrorestyling.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by metrorestyling.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of metrorestyling.com used in the site are trademarks or registered trademarks of metrorestyling.com

metrorestyling.com reserves the right to cancel any coupons or promotions without any notice.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, metrorestyling.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. metrorestyling.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. metrorestyling.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
metrorestyling.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if metrorestyling.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a metrorestyling.com product is mistakenly listed at an incorrect price, metrorestyling.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. metrorestyling.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, metrorestyling.com shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by metrorestyling.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

metrorestyling.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to metrorestyling.com.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of metrorestyling.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of metrorestyling.com products) must be commenced within one (1) year after the claim or cause of action arises. metrorestyling.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. metrorestyling.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a metrorestyling.com or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
metrorestyling.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, metrorestyling.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, metrorestyling.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to metrorestyling.com in its sole discretion.

You agree to indemnify, defend, and hold harmless metrorestyling.com, its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, metrorestyling.com may link to sites operated by third parties. However, even if the third party is affiliated with metrorestyling.com, metrorestyling.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of metrorestyling.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, metrorestyling.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites it links to as well (including if a specific link does not work).

Return Policy
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